Operate with Zen

64. Difficult Interactions and "Difficult" Patients with Dr. Joan Naidorf

Phil Pierorazio Season 6 Episode 7

Dr. Joan Naidorf, DO (https://www.drjoannaidorf.com/) is an Emergency Room physician who, through clinical experience, developed expertise in managing the difficult patient.  She is the author of “Changing How We Think About Difficult Patients: A Guide for Physicians And Healthcare Professionals” (https://a.co/d/fWLWY5W) and was featured in a Washington Post article on the topic (Some doctors don’t like some patients - The Washington Post).  While not being explicitly “mindful,” her approach to understanding and managing “difficult” situations employs concepts of intention, presence, and a non-judgmental approach to situations we all experience in healthcare.  Throughout this podcast, she will help you understand why patients may behave poorly and how our reactions and interactions may improve the experience.  I hope you enjoy!

 

Website: https://www.drjoannaidorf.com/

Book: https://a.co/d/fWLWY5W

Washington Post: Some doctors don’t like some patients - The Washington Post